COVID-19 Update: We will dispatch orders daily during level 2. Couriers may get delayed due to heavy congestions.

Shipping Terms

Shipping: 
We strive to keep shipping cost as low as possible for our customer. Nevertheless, we are bound to Courier post calculators that determine the shipping cost for us. Should you have questions concerning your shipping cost, don’t hesitate to contact us.

Questions: 
Please contact us by email at any point in your purchasing process, and we will be happy to assist you. E-mail: hello@nativeneem.com

Current shipping price: 
We do not charge extra for rural areas.  Our current shipping price is only valid for New Zealand.

  • A5 Size all over NZ $5.00  (Suitable for small order one two bottles)

  • All Over Auckland any size $6.00  (suitable for any order for Auckland region)

  • Shoebox size All over NZ $10.00  (Suitable for a couple of quality or bigger size products outside Auckland)

  • Banana size Box All over NZ $15.00  (suitable for bulk or more than a couple of products outside Auckland)

  • International shipping (up to 4kg only) NZ $25. More than 4kg, please contact us.

Delivery

  • We will do our best to fill and deliver your order as quickly and safely as possible. Most orders within Auckland city limits will be delivered within 1 to 3 working days. Most other orders within New Zealand will be delivered within 3 to 5 working days. 

  • There will be no delivery charges if you order more than $200.00 per address within New Zealand.

  • Please select a suitable delivery option for your product. If you have not selected a correct delivery option then we may ask you to pay the difference.

Please check our return policy for more information.

International Customer 
Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other country.